Why into the hell could you maybe perhaps maybe not contact a neighborhood branch by phone. As you are a number of jackasses, this is exactly why.
Im the previous comment or. The consumer solution rep ended up being really apologized and nice but I simply needed seriously to have my cash somewhere else. On her great demeanor we give them 5 movie stars. It is known by meвЂ™s perhaps perhaps not their fault.
we canвЂ™t achieve the lender by phone. I became likely to ask just how to better spend my $70,000 using them. Therefore I will drive here and shut my account. This is certainly customer service that is terrible. Zero movie stars.
Needed seriously to communicate with some body at the branch. No telephone number for the branch. The 800 quantity wasn’t helpful at all. Recommended an individual which may h Ave taken about five minutes. Banking institutions have gotten where they’ve been therefore impersonal. We hate conversing with a device.
Your phone procedure is terrible. I’ve been a person for fifteen years. All i needed would be to speak with Jessica in the western Approach workplace. We began at 3:15 pm and it’s also now 3:57 and I also have never gotten to speak with anybody. I will be nevertheless in responding to step that is first the procedure. I believe We shall bank else where.
TERRIBLE PROVIDER LINE.PLEASE WAIT WHILST WE CONNECT YOU WITH ANOTHER VOICE IN THE PLACE OF A PERSON.
The service that is poorest we have actually ever gotten from any bank. We attempted to utilize Western Union and were service that is refused. We were told they certainly were protecting us from “elder abuse.” We had been treated as we were doing if we were children who did not know what. They declined to think the person was known by us to who we had been wanting to deliver cash. We have been happy our company is maybe perhaps maybe not a person of the bank rather than could be. The “wealth consultant” insisted on substituting their judgment for the very very own. We now have never ever been addressed therefore disrespectfully. We can’t acceptably show this bank to our displeasure. We might not really provide this bank a single star.
We work 5 times per week, your same hours. We wait in the phone to inquire about a easy question and no one accumulates, just the exact same endless recording. The payday loans Delaware poorest solution we have actually ever gotten from any bank. Please Start Sat. Or stay open until 6 pm morning. It seems that at minimum half associated with the people that respond with feedback offer you people an unhealthy score. maybe Not a proper good enterprize model.
Whenever looking for a workplace phone # for A regions that is specific Bank. No workplace figures are detailed.
We are now living in Franklin and I also love what Regions represents, this is exactly why we decided to go with them as our bank. Nonetheless: we positively HATE that i can not contact my neighborhood branch using a neighborhood telephone number. A fast 30 2nd response via a regional individual and line becomes an entire HOUR of non-human wait-time to filter through areas merely to get somebody at risk. Absurd and extremely incorrect. Please review just exactly what good customer that is local means, and re-install a nearby line for individual assistance. We considered asking a FB message concern in make an effort to get yourself a quicker response, the good news is me personally waiting on hold has made me belated to my visit, and entirely disrupted my time. Have it together and pay attention to these opinions and also make the modifications necessary to keep and obtain clients, otherwise in the end areas are affected this is why bad and policy that is awful. 🙁
extremely dissatisfied consumer. I would like some body in authority to make contact with me personally. I need help with my account. work quantity. I’ve talked to customer support at the primary branch.We have invested lots of time from the 800#. When you yourself have administration- please have actually them contact me personally. score is 0 movie movie movie stars
As with any the others there is absolutely no phone that is local for the neighborhood bank. Drive towards the branch together with ongoing service is friendly and knowledgeable, but HI AREAS, this can be 2018. Whenever business is not cared for by computer or 800 quantity we must manage to speak with our neighborhood bank. Who would like to devote some time off work and drive to your bank whenever one 5 moment phone conversation with regional bank could resolve the difficulty. 800 quantity is exceedingly BAD customer support.
I would give them if they had zero stars that’s what. This BIH Lauren Washington whom comes to the office at 3pm to scrunitize your mobile deposits and put hang on your hard earned money for months like she actually is Jesus interested in issues that do not occur except inside her mind will place your life your bills etc on hold. She has to be scrunitized. Do not join Regions particularly if you’re black THEY HAVE BEEN RACIST. We ought tonot have hardly any money let that air head BIH tell it.
It is a pain which you cannot contact a branch that is local. We experimented with make a scheduled appointment online to visit my branch and the appointment never booked yesterday. I’ve been on hold this for over 20 minutes attempting to make an appointment for today morning. Why am I able to maybe perhaps maybe not directly call my branch. This will be terrible customer care!
The folks during the branch are particularly good but because of being forced to waste a quarter-hour of my time for you to ask an easy question that just an individual at that branch can respond to for me personally, it’s not a bank we intend to continue doing company with!